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docs/_docs/troubleshooting.md
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@ -4,16 +4,16 @@ title: Troubleshooting
category: admin
---
Is something not working for your Libretime installation? Here's a quick guide to help you
Is something not working for your Libretime installation? Here's a quick guide to help you
troubleshoot most issues you'll run into.
## 1. Let's check the basics
Is your server on? (We hate to ask.) Is it connected to the internet? Is it connected to your
broadcast console or mixer if being used for soundcard output? If you're using a cloud host,
broadcast console or mixer if being used for soundcard output? If you're using a cloud host,
does your cloud provider's status page indicate any system outages?
Once you know your physical (or virtual) system is functional, was a show scheduled for the
Once you know your physical (or virtual) system is functional, was a show scheduled for the
current time with tracks or an autoplaylist scheduled?
## 2. Are all services working?
@ -23,8 +23,8 @@ A fully working server should have green checkmarks next to all services.
![](/img/Screenshot521-System_status_240.png)
If one of the services isn't working, text will display with a terminal command to restart the service
or get status information for a particular service. For example (for Ubuntu 18.04), the following
If one of the services isn't working, text will display with a terminal command to restart the service
or get status information for a particular service. For example (for Ubuntu 18.04), the following
commands would restart or check the status of Libretime's Liquidsoap instance, respectively.
```
@ -38,7 +38,7 @@ If the service isn't wanting to restart, look at its status for clues as to why
## 3. Known problems
If you have one of these issues, please try to resolve it with the instructions below before moving on in the
If you have one of these issues, please try to resolve it with the instructions below before moving on in the
troubleshooting checklist.
- **Streaming player on Microsite and Listen player on Dashboard not working?** The problem could be caused by a bug in writing to the database during the setup wizard. This can be fixed by going to **Settings** -> **Stream Settings** and toggling the **Default Streaming** and **Custom/ 3rd Party Streaming** option, accepting the popup dialogues, and clicking **Save** at the top of the settings page.
@ -53,7 +53,7 @@ Our main documentation listing is [here](/docs) and can be searched [here](/sear
## 5. Reach out to the developers
Libretime is still in active development, meaning bugs and issues are expected to pop up every so often.
See if an issue is still open by looking at our [Issues page](https://github.com/LibreTime/libretime/issues).
If you don't get the help you need, please [open an issue](https://github.com/LibreTime/libretime/issues/new/choose)
Libretime is still in active development, meaning bugs and issues are expected to pop up every so often.
See if an issue is still open by looking at our [Issues page](https://github.com/LibreTime/libretime/issues).
If you don't get the help you need, please [open an issue](https://github.com/LibreTime/libretime/issues/new/choose)
so we can take a look at it.